PraxTalk vs LiveChat.
LiveChat is the established commerce-focused chat tool — strong reporting, clunky integrations, AI is an add-on with separate pricing.
Starter at $20/seat/mo entry — AI features (ChatBot integration, AI Assistant) require additional ChatBot subscription billed separately.
Source: www.livechat.com/pricing/ · verified May 3, 2026
AI lives in a sister product (ChatBot) with its own billing. Multi-channel (WhatsApp / voice) requires Business or Enterprise tier.
PraxTalk ships AI, multi-channel (chat + email + WhatsApp + voice + SMS + in-app), and multi-brand in every paid tier including the free Spark.
LiveChat is a trademark of Text Sp. z o.o. Used here for comparative reference under fair use; PraxTalk is not affiliated with or endorsed by this vendor.
One platform replaces the six tabs in your stack.
Tawk.to. Intercom. Crisp. LiveChat. Drift. HubSpot Chat. Most teams stitch two or three together. PraxTalk is built to consolidate the workflow — and add an autonomous AI layer none of them ship natively.
PraxTalk is in open beta — this table reflects the v1.0 release scope.
Comparison verified against each vendor's public pricing and product pages on May 3, 2026. Vendor names, logos, and trademarks are property of their respective owners — used here for comparative reference only under fair use. Sources: intercom.com/pricing, hubspot.com/products/service, livechat.com/pricing, drift.com/pricing, crisp.chat/pricing, tawk.to.
Cells marked "basic", "limited", or "draft only" reflect the specific feature scope documented by the vendor as of the date above; competitors ship updates frequently — if a cell is out of date, email hello@praxtalk.com and we'll re-verify within 24 hours.
Pay for outcomes,
not seats you don't fill.
Every plan includes the full AI suite. You pay per AI-resolved conversation, not per agent. No surprise overage. Cancel anytime.
For solo founders shipping their first website. All channels, full AI, with PraxTalk badge.
- Unlimited live chat & email
- 1 seat · 100 AI resolutions / mo
- Atlas Resolver agent
- Community support
For growing CX teams. Add WhatsApp, voice, and the full Atlas suite.
- Everything in Spark
- Up to 25 seats
- $0.04 / AI resolution
- WhatsApp, SMS & voice
- Copilot for humans
For revenue teams running outbound + support on a single graph.
- Everything in Team
- Custom agent SDK
- Self-writing KB
- Salesforce, HubSpot, Linear sync
- Sentiment + routing engine
- SOC 2 Type II — committed at v1.0 GA
For regulated industries — HIPAA, finance, healthcare, gov.
- Everything in Scale
- HIPAA / BAA — on the v1.0 roadmap
- Single-tenant AI runtime
- Field-level PII redaction
- SAML SSO + SCIM
- Dedicated solutions architect
Stop staffing tickets.
Start resolving them.
Spin up PraxTalk in minutes. Migrate from Intercom, Crisp, LiveChat or Tawk in a single click. Free forever for 100 AI resolutions / month.